The clip from LOS ANGELES, where there was an undercover investigation. Reporter Joel Grover exposes how some of the state's biggest car repair chains could be cheating customers -- even breaking the law. As seen in this video there some well-known chains mentioned that specialize in doing quick and easy oil changes.
Just remember that what you see in this video does not represent what goes on in all oil change shops around the country, which is what the folks who did this investigation would want you to believe!
http://www.nbc4.tv/video/2620224/index.html
Note:If the above link does not load the video try this link below.
http://mfile.akamai.com/12924/wmv/vod.ibsys.com/2003/1107/2620224.200k.asx
