This week we have an article written by "Gonzo" entitled "Diagnostics Fee or Diagnostics Free". Gonzo says, I can’t tell you how many times I’ve heard the same lines from customers after I have diagnosed a problem: “Well, I could have done that myself,” “I would have looked there for the problem if I had the time” or “I don’t know why you’re charging me for something so simple.”
Read the whole story at ..http://www.underhoodservice.com/Article/72105/diagnostics_fee_or_diagnostics_free.aspx
Scott “Gonzo” Weaver is a member of our mailing list on carfix_online.